Oops, you forgot to pay for Airmail shipping on something that you already purchased from our Japan warehouse?
Express Shipping can be added as an option checkout, though sometimes having multiple items in your cart can confuse our system.
But don't worry! We can usually still add Express Shipping Option to your order if you contact us ASAP and purchase the option below based on the size of your order:
Small - little products like a fan, book, autograph, or go bowls with no stones.
Medium - heavy but compact products, like go bowls and go stone sets.
Large - go boards, or go board sets.
*Extra Large - really heavy items
If this is too confusing, or you have already checked out and need help ASAP, let us know about the change you'd like to make. We will check the status of your products and simply send you an invoice for the additional shipping cost. Then when that payment is complete, we'll update your shipping details at the warehouse and get your equipment on a plane instead of a boat.
We know Airmail shipping is expensive. We wish it wasn't. If economy Airmail shipping services become available, we will notify followers through our newsletter, so please sign up for that if you are interested in updates.
*Please note that we already include Express shipping for floor boards above 14cm in thickness. In that case, you won't need to add anything at checkout and the 'Standard Shipping' option includes Airmail. If you have questions, please read the title and description of the item, and contact us with the Chat Widget if you are unsure.